Privacy Policy

Who I am

Velanidi Interpretation is a Japanese–English interpretation and life-support service operated by Sora Kaneko in Yamato, Kanagawa, Japan.
Contact: velanidi.interpretation@gmail.com

What information I collect

• Contact details you share when you reach out (name, email address, phone/WhatsApp number, message content)
• Service-related information you provide so I can assist you (e.g., appointment details, documents you ask me to help with)
• Basic site analytics (pages visited, device type) collected through cookies by analytics tools, used only to improve this website

How I use it

• To respond to your inquiries and provide interpretation, phone/email, and lesson services
• To schedule and prepare for appointments
• To improve this website

What I never do

• I never sell your personal information
• I never share the content of your appointments or documents with third parties, except when required to provide the service you requested (e.g., speaking with a hospital on your behalf) or when required by law
• Client stories, photos, and reviews appear on this site only with the client's explicit permission

Data retention

I keep correspondence and service records only as long as needed to serve you and meet legal obligations. You may request deletion of your information at any time by emailing me.

Cookies

This site may use cookies for basic analytics. You can disable cookies in your browser settings.

Your rights

You may request access to, correction of, or deletion of your personal information at any time: velanidi.interpretation@gmail.com

Changes

I may update this policy from time to time. The latest version will always be posted on this page.